Welcome to ROAMBOX LLC. To ensure you fully understand the order delivery process, please carefully read the following shipping policy before making a purchase. By submitting an order, you acknowledge and agree to this shipping policy.

I. Delivery Scope
Currently, ROAMBOX LLC offers delivery services exclusively within the United States.
The checkout page only accepts shipping addresses located within the United States;
International shipping is not currently supported;
Delivery to regions outside the United States is not currently supported.
If your shipping address is outside the United States, the system will not be able to complete the order submission.

II. Order Processing Time
All orders begin processing after successful payment.
Order processing time:
1–3 business days
Order processing includes:
Order confirmation
Product quality inspection
Packaging
Shipment arrangement
Weekends and U.S. federal holidays are not included in the order processing time.

III. Shipping Time
Once the order has shipped, the estimated delivery time is as follows:
Delivery within the United States:
3–7 business days
Actual delivery time may vary slightly due to the following factors:
Delivery region;
Weather conditions;
Logistics volume during holidays;
Carrier shipping schedules;
Force majeure events.

IV. Partner Carriers
To ensure orders are delivered safely and reliably to customers, ROAMBOX LLC partners with several major U.S. logistics providers, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
We will select the appropriate carrier for delivery based on the ordered items, shipping address, and logistics arrangements.

V. Shipment Tracking
Once the order has shipped, we will send tracking information via email (if tracking services are provided).
Customers can check the order’s shipping status using the tracking number.
If you do not receive tracking updates for an extended period, please contact our customer service team, and we will assist you in checking the status.

VI. Shipping Costs
Shipping costs will be displayed on the checkout page based on the order details (if applicable); customers can view the final delivery cost before making a payment.
If the website is running a free shipping promotion, the terms published on the promotion page will apply.

VII. Delivery Instructions
Please ensure that the shipping information you provide is accurate and complete, including:
Recipient’s name;
Contact phone number;
Complete U.S. shipping address;
Zip code. Customers may be held liable for any costs or consequences arising from delivery failures, returns, or delays caused by incorrect delivery information.

VIII. Shipping Delays
While ROAMBOX LLC strives to meet estimated delivery times, the following circumstances may result in shipping delays:
Severe weather;
Natural disasters;
Peak logistics periods during holidays;
Carrier-initiated shipping adjustments;
Force majeure events;
Government regulatory requirements.
In the event of such circumstances, we will actively assist customers in tracking the status of their orders.

IX. Package Receipt
Upon receiving your package, please promptly inspect the outer packaging to ensure it is intact.
If you discover severe packaging damage, damaged items, or discrepancies in quantity, please retain the packaging and take relevant photos. Contact the ROAMBOX LLC customer service team as soon as possible, and we will assist you in resolving the issue.

We will respond to your inquiries promptly and are dedicated to providing professional, timely delivery support services.